As an HPE Gold ServiceOne Enterprise partner, we provide HPE-branded product warranty services. Customers who wish to benefit from these services can simply reach out to Treomind via phone or email and share the model and serial number of their faulty product.

Our certified specialists will promptly check the warranty status of the faulty product, including the warranty expiration date and warranty level. If the product is under warranty, we immediately open the service records and repair or replace parts based on the warranty level.

Additionally, we can provide support in selecting the appropriate service level, including the services offered under the chosen service plan. If the product warranty has expired, we conduct an expert evaluation and offer a commercial quote to the customer. Upon approval, the repairs are carried out, aiming for a high level of customer satisfaction.

This service is offered free of charge for your server and storage devices, allowing us to provide a detailed overview of the models, serial numbers, warranty statuses, expiration dates, available contract options, risks, analyses, and costs for all inventory in critical server rooms.

What is HPE Multivendor Renewal? & What are the Advantages?

• A maintenance agreement that covers service for all HPE and non-HPE products in the IT infrastructure.
• Ease of management.
• Consolidation of products with different warranty levels from different times under a single umbrella.
• Price advantages, as it is done through a single vendor.

Benefits of Our Service for Customers:

By consolidating the maintenance of your brand-independent active inventory in your data center under HPE Turkey, which has the largest service network in Türkiye, you not only gain cost advantages but also ensure the fastest resolution of issues through a single point of contact.

Minimize Downtime Risks of Your Devices

If any hardware failure occurs in your products, you can minimize the risks of downtime in your system without any effort by working with Treo Information Technologies. This allows you to avoid dealing with issues like unavailable parts, high service costs, and long procurement times.

Single-Point Service and Warranty Management

In the event of a fault in your products, simply manage repairs with a single solution partner under the agreement and commitment period by a single phone call or email.

Exclusive Attention and Service

By receiving this service from us, you will also benefit from our 24/7 monitoring service, which is not available from any other manufacturer, free of charge (if we are offering it as free). This way, you can manage your entire IT inventory from a single screen. We can conduct system-based trend analysis and reporting, intervene in system alarms before problems arise, resolve issues, and report back to you monthly. The aim of providing Technical Support Services through an agreement is that companies can receive priority support for the services they request. Take advantage of all the perks that Treomind offers.