From Heavy Chatbots to Agent-Based Architecture: A Step-by-Step Migration Plan with Watsonx Orchestrate
Homepage / Blog For years, rule-based chatbots played the role of “FAQ responders.” Today, customers expect agentic experiences that can understand context, plan, connect to systems when needed, and complete the task. This article provides a practical migration plan to move your existing rule-based bots to an agent-based architecture with IBM watsonx.ai and watsonx Orchestrate. […]